Assistant Director of Food & Beverage

The Assistant Director of Food & Beverage is responsible for the overall service experience for each of our guests in all of our food and beverage outlets.

Job duties to include, but are not limited to the following:

Present on the floor during all meal periods to ensure adequate coverage and exceptional service provided
Oversee any banquets, meetings and special events to ensure smooth and efficient operations
Ensure restaurant is fully staffed and able to handle the volume of business
Understand and train empowerment principles to ensure satisfaction
Coach, train and develop associates to meet all service standards
Maintain fair and consistent coaching and counseling procedures in accordance with Company policy
Facilitate associate meetings and training sessions
Maintain a safe and sanitary work environment for all associates and guests; exceed the local requirements for inspections
Ensures accurate and consistent cash handling procedures are met
Interview, hire and train qualified applicants
Recognize and/or reward exceptional associate performance
Other duties, as assigned

Required Knowledge, Skills, and Job Qualifications

Prior experience managing a team of employees
Prior banquet and special event experience
A high level of enthusiasm and flexibility
The ability to maintain a high level of guest interaction & satisfaction
High level of attention to the details
The capability of proposing creative ideas to develop staff and procedures
Strong sales building skills
Exceptional communication skills
Skills necessary to coach and counsel associates to reflect our company service standards

Brittain Resorts & Hotels is an equal opportunity employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.

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