Assistant Director of Food & Beverage

The Assistant Director of Food & Beverage is responsible for the overall service experience for each of our guests in all of our food and beverage outlets.

 

Job duties to include, but are not limited to the following:

  • Present on the floor during all meal periods to ensure adequate coverage and exceptional service provided
  • Oversee any banquets, meetings and special events to ensure smooth and efficient operations
  • Ensure restaurant is fully staffed and able to handle the volume of business
  • Understand and train empowerment principles to ensure satisfaction
  • Coach, train and develop associates to meet all service standards
  • Maintain fair and consistent coaching and counseling procedures in accordance with Company policy
  • Facilitate associate meetings and training sessions
  • Maintain a safe and sanitary work environment for all associates and guests; exceed the local requirements for inspections
  • Ensures accurate and consistent cash handling procedures are met
  • Interview, hire and train qualified applicants
  • Recognize and/or reward exceptional associate performance
  • Other duties, as assigned

Required Knowledge, Skills, and Job Qualifications

  • Prior experience managing a team of employees
  • Prior banquet and special event experience
  • A high level of enthusiasm and flexibility
  • The ability to maintain a high level of guest interaction & satisfaction
  • High level of attention to the details
  • The capability of proposing creative ideas to develop staff and procedures
  • Strong sales building skills
  • Exceptional communication skills
  • Skills necessary to coach and counsel associates to reflect our company service standards

Brittain Resorts & Hotels is an equal opportunity employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.

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