General Manager

WE ARE MORE THAN JUST A WORKPLACE…

We love what we do! As leaders in the area’s hospitality industry, our company is rooted in a strong, caring culture steeped in rich history and respect.

Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. You will find your work rewarding as YOU make the difference to each of our guests. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.

Job Summary

The General Manager is responsible for all aspects of property management in accordance with the Company standards, state and federal regulations. Maximizes financial performance and ensures high satisfaction levels with the associates, homeowners, and guests. Executes all policies and procedures while constantly striving to improve all standards of the operation.

What can you look forward to?

You have the opportunity to be the difference – for our associates, guests, and owners and being part of a greater team. Our diverse and talented team works together on achieving our goals, while empowering the General Managers to lead their team to success and exceed their goals. Learning and career growth opportunities occur not only within a position, but as we continue to grow our brand and business.

Qualifying team members may enjoy the following benefits:

• Quarterly and Annual Bonus Program
• Health Plan, Health Savings Account, and Life Insurance benefit
• Dental Plan
• Paid Time Off and Bereavement Leave
• 401(k) retirement plan with company match
• Vision
• Long Term Care, Critical Illness, and Accident
• Short-Term Disability
• Personal Cancer Protection
• Jury Duty Pay
• Tuition Reimbursement
• Resort Accommodation Discounts

What are we looking for?

We are seeking an experienced Resort General Manager or Assistant General Manager who has an undeniable passion for providing exceptional service to his/her team and guests! The qualities below include, but are not limited to, what we are seeking in the individual to join our team:

• Proven track record of positive leadership characteristics which inspire team members to exceed standards, and promote team empowerment; team leader and developer
• Excellent organizational skills
• Solid self-starter and self-motivated to accomplish goals with a strong sense of responsibility
• Proven job reliability, diligence, dedication and attention to detail.
• Proven “manage by walking around” style
• Communicates effectively, both verbally and in writing, to provide clear direction to the managers and team members; conducts regular meetings with managers and associates
• Celebrate successes and coach or counsel managers or team members on any deficiencies
• Focuses on possibilities and what can be done, not what cannot be accomplished
• Proficient with computers, Microsoft office programs, IQWare, and financial systems and reporting
• Strong business acumen and industry knowledge
• The ability to anticipate customer needs, change goals and direction quickly and multitask
• Capable of using independent judgment/solid decision making skills
• Proven comfort and experience to interact effectively with all levels of management, guests, and associates, both inside and outside of the organization

Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.