Daily involvement is critical to all successful business ventures. We understand and recognize no one person can do it all and while we practice and encourage the entrepreneurial mentality, we also recognize that we must trust but verify to ensure our managers are walking the walk. More than one set of eyes are checking your unit: Housekeeping, Maintenance, Homeowner Services and Property Managers.

Brittain Resorts & Hotels live by one simple principle; we make nothing until our owners do. We approach with the understanding that our pay is based 100% on performance.  We must make the phone ring, be internet-accessible, and build loyalty. Our dedicated team monitors the latest trends in booking behaviors to locate and convert the ever-evolving online shopper.

Brittain Resorts & Hotels is extremely proud of the technology services piece of our company. From defining systems, managing vendors,  enhancing current technology systems, building secure networks and more, our team works diligently to increase safety, quality, efficiency, and deliver guest satisfaction. Information technology plays too great of a role in our company’s success as to why we look at IT as the center of our business structure.

Through Analytics our Revenue Management team predicts demand, allowing us to maximize revenue for each unit on our rental program. In-depth analysis gives us the opportunity to drive occupancy and average daily rate through a mix of business as well utilizing a length of stay patterns to realize full revenue potential.

Our team of professionals practices the core competencies established by the Brittain family years ago by devoting a tremendous amount of energy and time to remain current on market conditions. With our vast experience handling accounting in the hospitality industry, we utilize the best key practices, methodologies and integrating technology. Our decades of success were built off of a secure and ever-evolving financial foundation.

The heart and soul of any company is defined by it’s associatess. Our valued team members are specially selected and trained with the knowledge, expertise, and friendly service necessary to get the job done right. 

Daily involvement is a critical part of our success in having over a 90% retention of all our owners who sign up on our program. We are business partners and go beyond the daily renting, cleaning, and maintaining, to looking farther into the future and planning.